You have added more than one size of same products.
Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
Shopping in the US & Canada?
Switch to Goddiva.us to access local currency and shipping rates
Get your fashion fix with all the latest news, trending looks, exclusive updates, lifestyle guides and more from Goddiva. Create the perfect copycat look with celebrity style inspo and get ready for the biggest events of the year with our holiday hot takes!
Make sure your big day is the event of the century and say YES to the dress with professional tips, unique ideas and wedding inspiration. Plus all the new drops, sneak peaks and insider info you love.
Prom Its that time parents dread and teenagers love, when the school sends home ticket details for the Prom. But fear not until the end of March the lovely people here at Goddiva have got 20% off Prom Dresses using the code 'PROMQUEEN' . So you can get that gorgeous dress they want after...
Call it the Magpie effect if you will, the need to covet something that sparkles like hidden treasure is a very human compulsion. The humble sequin comes in many guises from attention demanding high shine paillettes to teeny tiny matt sequins which offer a subtle sheen effect. Sequin dresses have been used to great...
Met with great enthusiasm and demand, our Vicky Pattison Collection features some of our most highly sought after dresses for the season ahead. Launched in February, this is Vickys debut party dresses collection, and is inspired by her own unique style as well as on-trend designs. With bold and bright colours, as well as...
With a new season comes an abundance of exciting new trends and new collections. 2019 is an exciting year for the fashion industry, with new innovations, creative designs and striking colours to update your wardrobe with. At Goddiva, we keep our finger on the pulse of the industry, and are always one step ahead....
Both the maxi and the midi dress are perfect options when it comes to finding your perfect prom dress. Stylish, on-trend and sophisticated, maxi dresses are ideal to create that classic prom look, while midi dresses provide a modern update for eye catching style. Read on to discover our top 10 maxi and...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! We offer free returns for UK customers, international customers must pay to return their orders
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.