You have added more than one size of same products.
Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Find your perfect dress, Track your orders & Returns, all while unlocking exclusive offers.
Personalized Assistant
Overwhelmed by choices? Discover curated dress picks tailored to your style, size, and budget.
Orders & Returns, Made Simple
Track your order, view ETA and courier updates, download a return label or QR code, and track it's progress effortlessly.
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GODDIVA AI ASSISTANT
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Based on your search query, I've automatically identified these key preferences to help narrow down your questions.
Hi !
How Can I help you today ?
Whatever the occasion, Goddiva’s AI Assistant helps you shine in style. Here to guide you seamlessly from browsing to checkout, with effortless order tracking and returns.
This AI assistant is currently in Beta — it may make mistakes. Thanks for your patience while we improve it! 💫
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Best Way to Use Goddiva AI Assistant
Start with your size — we automatically show results that fit your size.
Choose your focus: use the 3-key combo such as category + occasion + colour for the best results.
Example: Dresses for a party in red →
Dresses [Category] +
Party [Occasion] +
Red [Colour]
Refine further with filters like style, price, fit type, sleeve type, sleeve length, neck type, feature, pattern, hem, fabric, or trimming.
Use to adjust filters and
to start fresh.
Smart Search — Type
"Ord" → Orders or
"Par" → Party to display all important options.
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Goddiva AI Assistant
Your personal shopping companion
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If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
Standard UK shipping is at a cost of £3.99.
Next Day UK delivery is available for Goddiva brand products at a cost of £5.99 (orders must be placed Monday-Friday before 1 pm).
Goddiva is an online marketplace and we partner with carefully selected independent brands to bring you unique and unforgettable fashion. Goddiva brand products will be shipped to you from the Goddiva warehouse and others sent directly from the brands that made them. You may receive separate shipping confirmations if parts of your order are coming from different locations. All available shipping options will be shown at checkout.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! UK returns are at a cost of £1.99, the cost of international returns varies by location.Goddiva Unlimited (UK) customers get free returns as standard!
GODDIVA UNLIMITED
Unlimited Next Day Delivery AND Free Returns for 1 Year – just £12!*
