You have added more than one size of same products.
Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Every one of us is different, and at Goddiva we think that makes every one of us special. But it can make shopping for the perfect outfit a bit hit-and-miss! We want to ensure that our stunning dresses and jumpsuits can be worn by women of all shapes and sizes, which is why we've introduced our exclusive alteration service
It's simple – when you receive your dream new look simply try it on with your favourite pair of heels, and if it's a little too long then we'll fix it! Simply email us your desired measurements (from under the arm to the edge of the hem) and send us back your gown and we'll adjust it to make sure it's the perfect length for you. You'll have it ready to wear in just 7-14 days – in time to wow the crowds whatever the occasion!
Sounds simple right? It is! Just a few things to bear in mind:
We are only able to alter the length of your dress or jumpsuit. Alterations to the
bust/waist/hip measurements are not available at this time
Products to be altered should be returned via standard delivery at your cost
We will alter your outfit free of charge and deliver back free of charge via standard delivery
Delivery will take up to 7-14 days from the date of the receipt of the garment
Offer does not apply to sale items
Once an alteration is made we cannot accept any returns
Unfortunately we're not able to offer alterations for products with a scalloped
or high-low hem
Only available with Goddiva, City Goddess & Danaya brands
Want to find out more? Simply contact us and we'll arrange your alteration for you. The
perfect option for bridesmaids, prom, evening gowns and any special event. Say goodbye to
ill-fitting outfits and get the look of your dreams made just for you with Goddiva
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
Standard UK shipping is at a cost of £3.99.
Next Day UK delivery is available for Goddiva brand products at a cost of £5.99 (orders must be placed Monday-Friday before 1 pm).
Goddiva is an online marketplace and we partner with carefully selected independent brands to bring you unique and unforgettable fashion. Goddiva brand products will be shipped to you from the Goddiva warehouse and others sent directly from the brands that made them. You may receive separate shipping confirmations if parts of your order are coming from different locations. All available shipping options will be shown at checkout.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! UK returns are at a cost of £1.99, the cost of international returns varies by location.Goddiva Unlimited (UK) customers get free returns as standard!
GODDIVA UNLIMITED
Unlimited Next Day Delivery AND Free Returns for 1 Year – just £12!*