You have added more than one size of same products.
Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Well helloo Readers! Hope you are all well on this wonderfully sunny and fresh Thursday morning This week at work I have been super busy on getting our newsletters sorted and would like to ask your personal opinion... Obviously the £5 Discount Code will apply to you too - just let the office know...
Happy Monday all Hope you had a splendid weekend? Keri and Damon's wedding was absolutely lovely!! 2 of the loveliest people I know what a beautiful day it was... Keri looked absolutely gorgeous and her dress was simply stunning!! Keri & Damon - all the very best my lovelies xxx Friday morning was the...
Happy Friday All! I am going to a wedding tomorrow morning and have been on a mahoosive hunt for a dress and obviously did a lot of research so that I could look my best... me being single and all! So I thought I would share my findings with you and hopefully my guide...
This week brings the start of a new month, and with the start of October, fashion trends are full of spice and variety this month! 3 Major trends at the moment are the silver cyber look, Animal print and Neo-Tribal prints reminiscent of the late 80's. The great thing is there is a trend...
Has anybody else noticed the craze surrounding studs at the moment?? I love it! All the Autumn sequins have grown up for the Winter! Our beautiful sparkly sequins are all grown up and have turned into studs! Studs are edgier, harder and waaay more grown up... Theyre on our shoes, bags, dresses, belts and...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! We offer free returns for UK customers, international customers must pay to return their orders
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.