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Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Get your fashion fix with all the latest news, trending looks, exclusive updates, lifestyle guides and more from Goddiva. Create the perfect copycat look with celebrity style inspo and get ready for the biggest events of the year with our holiday hot takes!
Make sure your big day is the event of the century and say YES to the dress with professional tips, unique ideas and wedding inspiration. Plus all the new drops, sneak peaks and insider info you love.
So last week we all heard the sad news that Elizabeth Taylor, Oscar winner and trendsetter extraordinaire had passed away, aged 79. Elizabeth will be sorely missed by all, but leaves behind an incredible legacy that spans over four decades across both film and fashion. Possibly one of the most famous faces of her...
We're all looking forward to the Oscars 2011 next weekend... we're dying to see who wears what and if there is a particular dress we love so much that we'll have to make it ourselves! We'll have to just wait and see! (I'm sure there'll be lots of gossip too from backstage and the...
We love Glee! Not only do they put a smile on our faces on a dull Monday night (thank you Ryan Murphy!) with their songbird voices and teenage dilema's - they also know what to wear and how to wear it... yes they may have stylists but even so, the Glee cast and their...
With the awards season kicking off everyone is talking evening dresses! We loved the blush tones and emeralds worn at the Golden Globes last week and we are looking forward to seeing who will be wearing what at the Bafta's and the Oscars later this year :) One of my favourite designers for his...
Hope everyone had a great Christmas and New Year? Back to business then... Even though we are still smack bang in the middle of Winter, fashion houses have already started their lines for S/S 2011 and after having a little looksie over the last couple of weeks. Get excited, get very excited Key colours...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
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Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! We offer free returns for UK customers, international customers must pay to return their orders
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.