You have added more than one size of same products.
Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
Shopping in the US & Canada?
Switch to Goddiva.us to access local currency and shipping rates
Get your fashion fix with all the latest news, trending looks, exclusive updates, lifestyle guides and more from Goddiva. Create the perfect copycat look with celebrity style inspo and get ready for the biggest events of the year with our holiday hot takes!
Make sure your big day is the event of the century and say YES to the dress with professional tips, unique ideas and wedding inspiration. Plus all the new drops, sneak peaks and insider info you love.
Okay, so I know it's only the end of July, but the fash pack have already started appearing in next seasons hottest shades, so I thought it was about time that we took a look at what's in store for autumn/winter 2011. And, if you think that the onset of autumn means a return...
Hi! I'm Sasha and have been working with Goddiva as part of my work experience for the past 2 weeks. I am this weeks guest blogger! I like many other people am a huge Cheryl Cole fan. Her love life has been flooding the headlines of all the magazines over the UK, ensuring the...
Todays blog entry sees us take a look at two of the hottest hem lengths du jour: The side split maxi and the dip hem. The dip hem or tail hem (as they are also called) fill the difficult void between mini and midi, as they cover, yet at the same time expose -...
So apparently Britain is supposed to be hotter than Istanbul this weekend, with temperatures set to reach a whopping 28 degrees in London! This is very good news for all of us (except, maybe too little too late for all those Glastonbury revelers who have already been drowned in mud!) Talking of Glastonbury -...
You may remember last week that we were taking a look at all things 90's? Well for this weeks blog entry we're going back a few years further to the late 80's as inspiration where everything was bold, bright and VERY loud! This spring the runways were raving with bold patterns and bright neon's ...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! We offer free returns for UK customers, international customers must pay to return their orders
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.