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Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Loungewear can be massively underrated. We all enjoy a lazy Sunday mood or that afternoon off on the sofa when a pair of jeans is the last thing we need, but ugly jumpers and old tracksuit bottoms are not the way to dress it. Real cosiness is to be chilling at home and yet...
What is the athleisure trend? The athleisure trend is casual, comfortable clothing designed to be suitable both for exercise and everyday wear, styles which you can wear to run daily errands in, do the school run and can also wear to the gym or for an at home workout. This style is perfect for...
Tie dye is something which has never really gone out of fashion, it may have left for a while, but it always returns. With loungewear being our go-to daily outfits, having a tie-dye lounge suit is clearly ranking high. Whether it is jeans, tops, dresses, shorts or skirts, this marble affect design of clothing...
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It's been lockdown for 84 years now darlings, so if you haven't already spent your life's savings on an endless supply of plush loungewear, then it's time you hop on the cosy bandwagon today. Our wardrobe's got a new love interest, and it's loungewear, so we can't really disappoint, given all the woes of the...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
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Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. PLUS, easy returns and free exchanges. Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! UK returns are at a cost of £1.99, the cost of international returns varies by location.
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.