Size ordered was too big for me so had to return, fabric is different than expected but beautiful colours
Beautiful dress but little tight in the arms.
I tried to cancel an order and they sent anyway!
Now trying to send back, too small. Cannot get a return label to get refunded! Most frustrating company to work with. Very disappointed!
Sizes are smaller than usual.
Hi,
Apologies for inconvenience caused. Please follow the instructions below to process your return.
Repack your return(s) in a waterproof non-see-through packaging Please follow the steps below. To create a return please search your order ID, email address and/or the last 4 digits of your mobile phone number to bring up your order details.
https://goddiva.co.uk/pages/returns
You will be redirected to our returns portal via Royal Mail to create & print off your label(s) or download your QR code sent by email from Royal Mail
(https://www.royalmail.com/track-my-return/create/2583)
Please include the order note inside each parcel. If this has been misplaced, no problem! A note with the following details will also be accepted:
-order number (can be found on your confirmation email)
-reason for return (style/size)
-whether a refund of exchange is required
Goddiva Multi Sequin & Velvet Bardot Midi - Gold