You have added more than one size of same products.
Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Introducing our captivating collection of mascaras, meticulously crafted to enhance and define your lashes with precision and intensity. From volumizing to lengthening formulas, each mascara is designed to lift, separate, and amplify your lashes for a dramatic yet natural look. Elevate your makeup routine with our range of mascaras, offering...
Introducing our captivating collection of mascaras, meticulously crafted to enhance and define your lashes with precision and intensity. From volumizing to lengthening formulas, each mascara is designed to lift, separate, and amplify your lashes for a dramatic yet natural look. Elevate your makeup routine with our range of mascaras, offering options for every lash type and desired effect. Whether you're aiming for sky-high volume, fluttery length, or bold definition, our collection offers the perfect mascara to suit your style and preferences. Embrace confidence and allure with our women's mascara collection, your secret weapon for captivating eyes that command attention.
As the countdown to the New Year begins, the excitement for NYE celebrations is palpable. Among the myriad of decisions to make, one choice stands out as a perennial favourite: the black dress....
The festive season is upon us, and with it comes the joy of giving. Finding the perfect gift that's thoughtful, practical, and won't break the bank can be a challenge. Fear not, as...
Halloween is just around the corner, and if you're tired of the same old witches, vampires, and zombies, it's time to step up your costume game. Embrace the glam this Halloween by incorporating...
Summer is the time of year when we all want to look our best. However, the heat and humidity can make it challenging to maintain our appearance. To help you look and feel...
Fashion and style are not only about clothes. Self-care, beauty and wellness play a huge part in making you feel good about yourself. One of the greatest challenges of our times, and particularly...
It’s mid-November so if you’re not into shopping in crowded spaces, the clock is ticking to buy Christmas presents. If you want to avoid stressful busy boutiques, online shopping is the way to...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.
Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 12pm).
(Delivery Time: 1-2 working days Provider:Royal Mail Tracked)
Next Day Delivery: £6.99
Saturday Delivery: £10.99
(Provider: DPD)
PLUS: Free UK Returns
WORLDWIDE DELIVERY
Free delivery on orders over £95!
Standard delivery: £9.90
Click here for more information on delivery and returns
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! We offer free returns for UK customers, international customers must pay to return their orders
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.
Very nice dress, true to size,,buts it’s very long,, I don’t have time to altered it as my events is few days away, unfortunately, I have returned this dress.