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Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Make sure your big day is the event of the century and say YES to the dress with professional tips, unique ideas and wedding inspiration. Plus all the new drops, sneak peaks and insider info you love.
Indeed, looking for bridesmaids dresses is a real challenge as we all know! You always want to look perfect, and well almost as good as the bride. There is no doubt that with our GODDIVA’s dresses you will be looking amazing - all you need is to scroll down to see our TOP5 bridesmaid...
Wedding planning is definitely not amongst the easiest tasks to do. Once the special yes is said and the date is set, one of the earliest choices that brides-to-be need to make is to pick a wedding colour scheme. For some, that is quite easy, but quite commonly, it becomes a more difficult task...
Looking for bridesmaid dresses is always a pleasant and memorable experience. On some occasions, the honourably trusted bride squad is even consulted to advise on the wedding theme, colours and other details about the ceremony. As a bridesmaid, picking your outfit is not really the same as choosing wedding guest dresses. The attentions will...
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Being asked to be a bridesmaid is an honour and proof of love and friendship. The only downside is that is not up to you to choose the colour of your dress. Worry not – whatever colour they chose, you’ll find many appealing options in our collection of bridesmaid dresses. Here are five gowns that you...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
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Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. Plus, UK returns are free! Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! We offer free returns for UK customers, international customers must pay to return their orders
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.