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Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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Summer is a wonderful time of year that brings with it a range of opportunities to enjoy the great outdoors. One of the most beloved fashion staples of the season is the summer dress. With its light, breezy fabrics and fun, flirty designs, the summer dress is the perfect addition to any warm-weather wardrobe....
Summer is the perfect season to rock those breezy, flowy, and colourful dresses. Whether you're headed to a picnic, beach day, or just want to feel comfortable and stylish, there are plenty of summer dresses to choose from. In this blog, we'll take a look at some of the most popular summer dress styles...
We officially have our first summer heat wave and we are here to help you prepare for it! Needless to say, when the temperatures are soaring the idea of wearing an easy, yet stylish outfit that will help keep you cool seems a lot more appealing than usual and is more essential than ever. ...
Understanding that women have different body shapes and how much that influences how clothes will look on you is one of the first steps about dressing well. The next step is to know which body shape you have and what type of items will suit you better. If you want to find out which...
Wrap dresses are very popular, and for good reason. They are one of the most flattery types of dresses, suiting women with different body shapes and features. These are extremely versatile dresses that come in various shapes and styles and women often wonder how to wear them. There are a thousand and one possibilities...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
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Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. PLUS, easy returns and free exchanges. Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! UK returns are at a cost of £1.99, the cost of international returns varies by location.
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.