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Did you know that ordering for choice makes up for almost a quarter of returns in the fashion industry, equating to 4 million metric tonnes of CO2, or the equivalent of powering 500,000 homes for a whole year?
Help us reduce our carbon footprint by checking our virtual fitting room and size guide on the product page to find the size most likely to fit you best. And remember, if it isn't perfect we will exchange for a different size at no extra cost!
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The Little Black Dress, or LBD, is a timeless wardrobe staple that has stood the test of fashion evolution for decades. Iconic and versatile, the LBD is a go-to choice for various occasions, offering a classic and sophisticated look. However, there's more to the LBD than just its traditional form. In this blog post,...
In the world of fashion, trends come and go with each passing season, but there is one wardrobe staple that has remained a constant symbol of sophistication and style - the black dress. Whether it's a little black dress or a sweeping evening gown, black dresses have a timeless elegance that transcends the whims...
A fashion icon that's stood the test of time, the little black dress (LBD) is a versatile and timeless piece that deserves a place in every woman's wardrobe. With the right accessories and shoes, this staple can effortlessly transition from casual day wear to elegant evening attire. In this article, we'll explore five captivating...
Whether you're attending a post-work event, heading out for a dinner date, or simply want to refresh your look for a night out with friends, transforming your outfit seamlessly from day to night is a valuable skill. With a few smart and strategic style choices, you can elevate your ensemble from casual and daytime-appropriate...
The little black dress, or LBD for short, is a timeless classic that every woman should have in her wardrobe. It's a versatile piece that can be dressed up or down depending on the occasion. However, if you're tired of wearing the same old black dress, why not upcycle it and give it a...
If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.
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Delivery and Returns
Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.
We offer free worldwide delivery on all orders over £95! For orders under this amount standard UK shipping is at a cost of £2.99.
Next Business day UK delivery is available for Goddiva brand products at a cost of £4.50 (orders must be placed Monday-Thursday before 1 pm).
Some Websites offer free shipping on all products, but usually the cost of shipping is simply hidden in the product price. We want to offer you the best possible price, without any hidden costs. That's why orders under £95 have a flat shipping rate of £4.50 (UK) or £9.90 (worldwide), and we'll cover the cost on all orders over that. PLUS, easy returns and free exchanges. Shop with confidence at Goddiva.
At Goddiva, we appreciate that customers may change their mind or a style does not suit them as they want. If you receive an item(s) that you are unsatisfied with, whether it be the colour, shape or length, we will offer you an exchange or your money back. Our full return period is 28 days! UK returns are at a cost of £1.99, the cost of international returns varies by location.
- Maxi dress too long? We can adjust it for you free of charge! Check out our made-to-measure page for more information.
Should you wish to return your item(s), the following conditions must apply.
Items must be sent back within 28 days of receipt
Items must be in an unworn condition with all original labels attached.
Swimwear, underwear, pierced jewellery, skin care, hair care & makeup are non-refundable for hygiene reasons
Shoes must be tried indoors and must not show any signs of any wear.
Any items which have been washed or have been altered in any way will not be accepted.
Items bought from different brands MUST be returned to the correct brand using individual returns labels. Failure to do so will cause a delay in your refund/exchange and may incur an admin fee of £3.
Goddiva Marketplace reserves the right to decline a refund or an exchange if any of the above is not adhered to.