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Product Details
Maxi Length
Tassel Details on Hem & Sleeves
Split
Embroidered Sequin Embellishment
About me
Fabric Composition: Shell - 95% Polyester, 5% Elastane, Lining - 100% Polyester.
Size & Fit
Model is 5’9 and wears a UK 8/ EU 36/ US 4
I returned a 2 dresses cost of £168. The tracking show as delivered back to the shop but no answer. I emailed 2 times and no answer. I will go personal to find the address next week. Be careful please
We wish to inform that It can take 5-10 days (excluding weekends & Bank Holidays) from the date delivered back to us for a refund to be issued. Once your refund is processed, you will receive an email notifying you.
I’ve tried for days to get in touch with someone via email about arranging a return for a faulty dress but haven’t heard anything back. I’ve also tried to contact Goddiva on social media and had no reply, even though they’ve continued to post stories.
The dress itself is gorgeous but poorly made and the stitching was coming away at the seams leaving two gaping holes after wearing once for a few hours. So disappointed for a dress this expensive. Will not be buying on here again.
I sincerely apologize for the delays and any inconvenience caused during this process.
We have a small customer service team, and due to an extremely busy sales period for both orders and returns, the volume of queries has significantly increased, which has unfortunately impacted our ability to respond as promptly as we would like.
We are sorry you have received a faulty dress. Goddiva is able to provide a partial 30% discount for the affected style if you choose to keep or repair the item. It's important to note that opting for this discount renders the style non-refundable in the future.
Alternatively, we are more than willing to offer a complete refund or replacement if stock is available
Goddiva Tassel Split Maxi Dress - Black
The dress is amazing! So elegant and stylish. Size was perfect.
This is the 2nd dress I've bought from Goddiva. The dresses I have are superb quality and true to size. They are such a good company and I will definitely be buying from them again.
