We are really sorry to hear that. Please follow the instructions below to process your return.
Simply log your return request on our returns portal
https://goddiva.co.uk/pages/returns.
You will be redirected to Royal Mail, through Royal Mail you will be able to generate a prepaid label & QR code or arrange a door to door collection with the courier.
www.royalmail.com/track-my-return/create/2583
Repack your return(s) in a waterproof non-see-through packaging. Please include the order note inside each parcel. If this has been misplaced, no problem!
A note with the following details will also be accepted:
-order number (can be found on your confirmation email)
-reason for return (style/size)
-whether a refund or exchange is required