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Help

Need help? We're here for you!

If you have a question about your account or order history you can find all the relevant information in your account dashboard. And if you can't find what you need, check out our FAQ's for a whole range of information about orders, returns, delivery and much more.

Still can't find what you're looking for? Feel free to drop us a line and we'll be happy to help.

Delivery and Returns

Shipping is calculated at checkout, however you can use our shipping calculator on your cart or product page to calculate shipping to your location.

We offer free worldwide delivery on all orders over £75!
For orders under this amount standard UK shipping is at a cost of £4.50.

Next day UK delivery is available for Goddiva brand products at a cost of £6.99 (orders must be placed Monday-Thursday before 1pm).

Saturday shipping is available for Goddiva brand products at a cost of £10.99 (orders must be placed before 1pm Friday).

PLUS - Free UK returns!.

Rest of World shipping on orders under £75: £9.90

For international customers, tax and import duties are pre-paid, so you only pay what you see at checkout

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Payments & Discounts

We accept all major credit and debit cards, Paypal, & AmazonPay. Plus we offer buy now, pay later or pay in instalment options with Klarna and Clearpay.

If you have a gift card or discount code simply enter it at our secure checkout page to obtain your discount prior to purchase

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